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Technical Support

Technical Support

CASO’s Help Desk is proud to serve and provide you with exceptional service. Our extraordinary trained professional team is second to none in regards to their knowledge and service level. Please feel free to reach out to work with our All-Star Support Team – helping you is what we love doing!

Our standard support hours are 8am to 7pm EST Monday to Friday. We also offer extended hours support. You can review our Technical Support agreement here.

Help Center

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For CASO clients, please click here to submit your Help Desk tickets.

Knowledge Base

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“The CDM team has been exceptional. They completed the work faster and cheaper than we could have, and have always accommodated our needs. It is a pleasure working with them.”

Richard Ajimati – SUNY Downstate Medical Center

CASO Document Management