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Culture & Values

CASO Document Management is supported by a world-class team of programming, business and marketing all stars who thrive in a culture of diversity, kindness, and fearless contribution. At CASO, we understand that our people are our most valuable resource. Our environment is inclusive, empowering, team-oriented, and downright fun (see Massage Mondays and Virtual Halloween Contest below).

We operate with a clear set of values that impact everything we do, from client service to team collaboration; document handling to product innovation; and even kicking back together after hours to unwind at the end of the day. Each leader on our team embodies these core values, to help us all reach the next level of success:

Kindness is key.

You just cannot foster an inclusive environment without it. With kindness comes compassion, appreciation, respect and, most importantly, personal wellness. We are at our best when we feel safe, connected, and cared for.

Questions lead to innovation.

Curiosity is the breeding ground of creativity. We promote open dialogue across all departments, where everyone is safe to question any aspect of the work we do and the community we share.

Diversity makes us stronger.

We are particularly attuned to the need for greater diversity in the tech industry. CASO is leading the way, by actively assisting young girls and boys of all backgrounds in gaining valuable experience for a successful career in technology. See our Corporate Social Responsibility page to learn more about the work we do with Ladders for Leaders and Girls Who Code.

Empowering others generates power.

We are proud of the impact we have had on personal growth and development. We staff our teams with high-caliber talent, and then actively support each individual to reach their greatest potential.


How we express our core values

Massage Mondays

Mondays will never get you down at CASO. Every other week, we have a dedicated masseur to relieve your stress with a 15-minute neck and backrub so you can start your workweek right.

Work Remotely

CASO has offices in New York City, San Antonio, Charlotte, Reno, and Fayetteville, NY. You will work with a diverse group of people across the country, often in your favorite pj’s.

Birthdays Off

That’s right. We believe the day you were born is as important as any national holiday. This is your day to celebrate!

Milestone Ceremonies

Work anniversaires are special at CASO. We have partnered with Tiffany & Co. to celebrate team member milestone anniversaries in style. At 5, 10, 15 and 20 years, each staff member is treated to a recognition ceremony, certificate, and a special gift from Tiffany & Co.

Holiday Parties

December is not the only time we get festive. Each year on Halloween, CASO team members and guests come together for our annual costume party, contest, and trick-or-treating for the kids. You can even participate and vote remotely. So you’ll enjoy the occasion wherever you are.

Lean-In Circle

Lean-In is a nonprofit organization and online community dedicated to helping all women achieve their ambitions. At CASO, we have a dedicated circle to encourage women to connect, learn and support each other’s career development and personal growth. From fabulous guest speakers to invaluable career guidance, we will support you to reach your full potential.

Be a part of the team! If you are looking for an inspired workplace to contribute your talents in sales, programming or operations, we invite you visit our Open Positions page and apply today!


ECM Toolbox AP Workflow

The CASO team has been exceptional. They completed the work faster and cheaper than we could have, and have always accommodated our needs. It is a pleasure working with them.

Richard Ajimati – SUNY Downstate Medical Center

Quick Downloads

Resources at your fingertips! Simply click any solution below to download a free PDF. Not seeing what you’re looking for? Check out our Resource Center for additional information.

Article: NYSID’s Economic Impact on New York Download

Data Sheet: Document ScanningDownload

Data Sheet: On-Site ScanningDownload

Case Study: SUNY Downstate Medical CenterDownload

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CASO Document Management