Transforming Document Management for a New York State Government Agency with CASO Document Management

CLIENT OVERVIEW

A proactive New York State Government Agency, employing over 575 staff, is committed to fostering a robust and inclusive state economy. As part of their office relocation to a smaller space, the agency identified an opportunity to revolutionize their records management system. Transitioning from a cumbersome physical archive to a sleek electronic filing system with EasyFile, they aimed to boost efficiency, enhance security, and reduce costs, all while optimizing their office layout.

THE PROBLEM

Relocating to a new office meant addressing the logistical nightmare of managing seven million pages of paper records, historically stored haphazardly across multiple locations. This archaic system caused significant operational bottlenecks, particularly for the Legal Department which required daily access to a vast array of documents. “The move was a catalyst for change to digitize our workflow and enhance accessibility,” noted an Agency’s Employee.

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