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ApplicationXtender (AX) has released significant updates to the platform since its inception in the early 1990s, each adding new features and enhancements that improve content management and streamline business processes. AX has evolved from its content services heritage into a bonafide information management system. OpenText currently supports versions 16.3 and higher, which offer key advantages, including:

  • Intuitive user interface
  • Mobile-enabled
  • Cloud-ready
  • Easy application integration
  • Rapid deployment
  • Based on open standards (RESTful services and HTML5)
  • Available in multiple languages

Following are the AX versions currently in use:

AX 20.4

Released in Dec 2020, AX 20.4 adds several enhancements that significantly reduce manual document processing.

Enhanced OpenText OTS Integration
This update adds the power to capture large volumes of digital print streams from a variety of sources in one easy step.
Improved Application Integration
With updated web service languages, connectors and REST services packages, AX 20.4 ensures one-click access to the software they depend on.
Easy Metadata Management
User-friendly capture and management capabilities. Metadata is now easy to find no matter the source; “type ahead” functionality supports all complex words and phrases.
Enhanced Document Search
Granular search and saved search options auto-update with new related documents.
Enhanced Process Tracking
Quick view mode allows users to preview multiple pages of a document before opening it for more efficient process organization.
Performance Improvements
AX Web UI performance improvements, updated versions of the AngularJS & jQuery libraries, and SSO support for OKTA and AUTH0 IdP (Id Providers).

AX 20.3

Released in July 2020, AX 20.3 brings improved cloud readiness, new internal and external integrations, and enhanced user productivity.

OpenText OTS Integration
Output Transformation Server is used to capture content, run process flows, transform structured and unstructured data, and more. The AX roadmap calls for even more robust capabilities in version 20.4.
Security Enhancements
Includes built-In Password Policy Plug-In Support
Web Access Enhancements
Includes Administrator API
REST Services Enhancements
Includes Render Server Optimization
Office 365 Add-in
Integration with Office 365
Administration Enhancements
Includes improvements to Environment, Roles Management, Application Management, Reporting, Monitoring, and more.
Wizard Enhancements
Includes easy Component Registration.
Storage Adapter Framework
Improved template database management.

AX 16.6

Released in April 2019, AX 16.6 brings cloud readiness, product integration, and enhanced user productivity.

NOTE: AX 16.6 end-of-support life (EOSL) is March 2023. Extended support will be available on the following schedule:

  • Extended Support Year 1 (Same level of Support) available April 1, 2023 through March 31, 2024
  • Extended Support Year 2 (Best Effort only) available April 1, 2024 through March 31, 2025
  • Extended Support Year 3 (Best Effort only) available April 1, 2023 through March 31, 2026
Improved Document Viewing
Includes Oracle Outside IN integration and active support for Microsoft Office through Office Online Server (OOS)
Updated Workflow Automation
Integration with Skelta BPM 2017 workflow automation
Support for Microsoft Azure
Support for Microsoft Azure Core Services, including Active Directory, Azure Database and Azure Files
Support for OpenText OTSD
Includes support for single sign-on (SSO) through OpenText Directory Services.

AX 16.3

Released in Dec 2017, AX 16.3 is the first version developed by OpenText, with numbering to match the OpenText numbering system. It’s robust capabilities help transform the platform into a bonafide information management system.

NOTE: AX 16.3 end-of-support life (EOSL) is November 30, 2021. Extended support will be available on the following schedule:

  • Extended Support Year 1 (Same level of Support) available December 1, 2021 through November 30, 2022
  • Extended Support Year 2 (Best Effort only) available December 1, 2022 through November 30, 2023
  • Extended Support Year 3 (Best Effort only) available December 1, 2023 through November 30, 2024
Web-Based Scanning
Designed for browser client users.
Easy Document Search
A new faster thumbnail preview
Improved text search and new OCR engine
From the results view, users can select multiple items and search within them; from the document view, users can perform a search of all pages within the document.

AX 8.1

Released in Feb 2017, AX 8.1 includes essential service pack updates.

NOTE: AX 8.1 and 8.1 SP1 end-of-support life (EOSL) is June 30, 2019. Extended support will be available on the following schedule:

  • Extended Support Year 1 (Same level of Support) available July 1, 2019 through June 30, 2020
  • Extended Support Year 2 (Best Effort only) available July 1, 2020 through June 30, 2021
Enhanced Security
Certification for Microsoft Windows Server 2016, SQL Server 2016 and Office 2016.
Image Capture Support
Includes image capture support update and PDF rendering performance enhancements
Microsoft Office Support
Includes Microsoft Office integration support update.

AX 8.0

Released in Nov 2015, AX 8.0 focuses on ease of use, efficiency and mobile-friendly design.

NOTE: AX 8.0 extended support has ended as of January 31, 2020.
Improved User Interface
Including a completely refreshed, easy-to-use design, all browser support, intuitive navigation, single web-based interface for remote system administration, aggregated administration functions for a view of the entire environment, modern license management, and support for application reporting.
Improved performance and scalability
Allows development of applications for any customer on any browser, support for a growing number of user requests without degradation in response time, more streamlined integrations. RESTful Services help create services that are lightweight, easily maintained, and scalable.
Support for authentication engines
Broadened support for authentication engines within the organization and beyond. Includes sign-on technology using SAML-based authentication, and support for Microsoft ADFS 2.0 for cloud based solutions.
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