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Meet the Team

 

Richard Tamaro, MBA, CDIA+

CEO, Owner

Richard, as CEO and Owner of CASO, focuses the company on providing exceptional client service and hiring great people to guide the company to being a nationally recognized leader in creative electronic content management solutions. Richard’s energy always is directed at ensuring that CASO is doing the best by its clients. Along with strategically directing the company, he also works closely with clients so that he can stay current with the industry and CASO’s client’s needs to help them go Paperless. In addition to his leadership, he also has been the creative force behind the design of CASO’s ECM Toolbox Workflow and Eforms solutions that has helped many companies improve efficiencies, gain control of their records and save money.

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Prior to joining CASO, Richard worked for 12 years at Citicorp and Banc of America. He has an Economics degree from SUNY Stony Brook University and received his MBA in Business Management from Fordham. When not directing and implementing CASO’s strategic goals, you can find Richard and his wife, Lana, enjoying activities such as waterskiing, basketball, or visiting the wine vineyards near their house on Long Island’s North Fork.

Casey McClellan, MA, MFA, CDIA+

Founder, Owner, President

McClellan created CASO in 1994. As Founder, Owner, and President he has been instrumental in making CASO a leader in the Document Management Industry. With his leadership, CASO has grown from modest beginnings to a national provider of diverse solutions for hundreds of commercial and government customers at the leading edge of electronic content management technology.

With his 20 years of comprehensive experience in Electronic Document Management (EDM), McClellan directly manages key government and corporate client projects while being integral in onboarding new clients and expanding relationship with existing clients.

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McClellan built CASO on a foundation of providing the highest possible level of customer satisfaction; “Our focus on customer satisfaction, coupled with continuing investment in the best technology and training, a strong commitment to helping our clients get the most out of their EDM systems, and our ongoing development of innovative ways to integrate EDM with existing databases and line of business applications will make CASO a partner to our client, not just a vendor.”

McClellan was awarded a Bachelor of Arts in Communications and Music as well as a Master of Arts in Education from Austin College in Sherman, TX. His post-graduate work includes a Master of Fine Arts in Theater Design from the University of Texas.

Lana Tamaro, MS, BCC

EVP of Business Operations / People Operations / Marketing

Lana leverages her expertise in Organizational Behavior and Cognitive Behavior to build successful business relationships between CASO’s leadership and team members that foster strong connections with clients. Lana understands the importance of team building and the success that is derived from bringing people together to win, she has honed her team building acumen as a NYC Police Officer for the Detective Borough in the Forensic Investigative Division. Primarily Lana is focused on CASO’s overall Business Management, Well-Being, Team Member Engagement and Communication, she bridges multiple business functions to spearhead projects in marketing/research, business development and people operations.

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One of her strongest attributes is facilitating relationships for successful business negotiations and has initiated programs that reward and celebrate CASO team members as well as synergize our organization. Lana obtained a B.S. in Forensic Psychology and M.S in Counseling, she is also a Founding Board Certified Executive/Leadership and Wellness Coach trained to unlock individual’s potential and ignite the drive within.  During her time away from the office Lana is an Adjunct Professor preparing graduate student to become relationship experts and spending time with her husband, family and friends.

Michael Drew

SVP Professional/IT Services

Michael Drew has spent his entire 20+ year career dedicated to the craft of Business Process and Technical Implementation. As Senior Vice President of Professional / IT Services Mike oversees support, implementations, product deployment, and related processes for CDM clients nationwide. His mastery in delivering cost-effective, high-performance enterprise solutions to address complex business challenges is without parallel. Prior to joining CDM, Mike managed business processes at Bank of America for 14 years, implementing customer facing, back office, and e-Commerce solutions. A Texas native, Michael has a BBA in Management Information Systems from the University of Georgia and is a veteran of the United States Marine Corps. When he is not in the office, Mike enjoys hiking, rock climbing, working on the family farm, and spending quality time with his family.

 
Business Development & Marketing

 

Rick Brillante
Account Manager
Rick is an accomplished IT infrastructure expert with over 25 years of unprecedented success implementing digital transformation strategies in the finance and aerospace industries. He joins CDM in New York as Account Manager extraordinaire. Known for his deep technical knowledge and inspired, hands-on leadership that bridges clients and cross-functional teams, Rick is counted on to manage complex business initiatives with impeccability, including item processing and workflow automation for CDM financial industry clients nationwide. Originally from Totowa, New Jersey, Richard now resides in neighboring Fairfield. In his spare time, he enjoys photography, family vacations and quality time with his wife of 30 years.
Dave DeSantis
Business Development Executive
With a storied 25-year career in document management, Dave DeSantis is the lead Business Development Executive in our Pittsburgh office specializing in custom digital solutions for CASO Document Management clients nationwide. Upon earning his Associate’s Degree in Business Management from the Community College of Beaver County, Dave ran his own successful document imaging company and has overseen the implementation of digital solutions for a wide variety of clients in healthcare, manufacturing, financial services, government, and education. He is a bonafide expert in the application of optical character recognition technology. Dave enjoys his free time as well, playing guitar, gardening, and watching Steelers’ games with friends and family.
Bruce Genger
Business Development Executive
The addition of Bruce in 2015 aligns with CASO’s dedication to attracting the top minds in the industry, as well as our standard of staying ahead of our client’s software and service needs. Before joining CASO, Bruce founded and served as President and CEO of Intelliscan, Inc., dba Digital Documents from 1993 to 2012. Bruce and his partners then sold the company, assuming the position of Vice President and General Manager until his departure to join CASO.
Jessica Gutierrez
Executive Administrative Assistant
Jessica Gutierrez brings 6 years of business administration expertise to CDM. As an Executive Assistant, Jessica is counted on for her masterful multitasking abilities and wide-ranging skill set that includes project planning, marketing and technology support. Originally from Long Island, Jessica earned her Bachelor’s in Business Administration from Adelphi University. She is also a certified New York Notary. Jessica is a force outside the office as well, as she holds a black belt in Judo. In her spare time, Jessica enjoys weightlifting, drawing, interior design and spending quality time with her two cats Orion and Nova.
Jeff Powell, VP (MBA, CDIA+)
Business Development Executive
Jeff has been an integral part of the CASO Team since his arrival in 2011. With his customer centric approach, he works closely with his clients to help them achieve a Paper-Free environment. Heading up our team in the Southwest, Jeff specializes in assisting Texas ISD’s, medical facilities, government agencies and other markets with moving their data into a paperless format. He offers his clients the full range of CASO solutions and always takes the time to ensure that his clients fully understand the service they are receiving and that they get their full benefits.
Christian Sevilla
Project Coordinator
Christian brings over 7 years of business operations expertise to CDM, including essential accounting and paralegal support. Reporting directly to CEO Richard Tamaro, Christian is counted on for his organizational mastery. He plays an integral role in billing, account management and business development. Originally from Northern California, Christian spent 4 years in the Marines, where he honed his disciplined attention to detail. He holds a Bachelor’s in History from the University of Dallas. Christian is an avid outdoorsman, who enjoys fishing, skiing and backpacking in his spare time, as well as spending quality time with his daughter and pet labrador, Murph.
Samantha Stuhler
Project Coordinator
A masterful writer with 8 years of technical research and administration expertise, Samantha Stuhler brings unmatched impeccability to her role as Project Coordinator at CASO Document Management (CDM). Reporting directly to CEO Richard Tamaro, Samantha assists with account management, including drafting proposals, sales orders and grant applications on behalf of CDM clients nationwide. Originally from Buffalo, NY, Samantha holds a BA in English from Niagara University and will soon complete her Master’s at Southern New Hampshire University. She is a diehard Buffalo Bills fan who also enjoys Broadway shows, writing short stories, photography, and taking care of her three poodles (Sophie, Harley and Hermione) and fluffy cat Coconut.

 

Professional Services
   Michael Brizendine
Project Manager
Joining CASO in 2016, Michael Brizendine brings over 10 years of professional business & project management experience with him to the CASO team. Michael works directly with CASO Document Management & Professional Services clients on large & mid-sized projects. Before joining CASO, Michael was a senior project manager for multi-year global projects for infrastructure based technology migrations and deployments. In his spare time, Michael enjoys family activities, volunteering at Loaves & Fishes, playing his guitar, and writing and producing music.
   Stephanie Christoforou
Project Manager
Stephanie has been a valuable member of the CASO Team since 2009. Initially brought on as a Processor, as well as an Administrative Assistant in our New York office, Stephanie’s expertise soon led her to assuming supervising and project managing roles at our on-site scanning sites in 2011. With her knowledge of the product and strong client relations skills, Stephanie took her current position as Account Manager in 2013. In addition to that role, Stephanie has also been instrumental in the implementation of CASO’s innovative software for our New York financial clients.
   Kent DeHart
Developer
Kent’s primary focus is e-form solutions, database integrations and business metrics reports. He had over 30 years of experience when he joined the team in Information Technology (IT) Before joining CASO, he served in various capacities from Programmer to Architect, with extensive experience in software development, with roles as high as VP of Programming for IBM. Prior to working in Document Imaging, Kent had involvement in space shuttle, space station, government point-of-sale solutions and high performance storage systems.
   Wayne DeHart
Sr. Developer
Wayne’s focus is on custom workflows, service solutions and mobile applications. Before joining CASO, he was Programmer to Director of IT for MCI/WorldCom with extensive experience in Business Process Management, Document Imaging / Management, and Workflow Technologies. Wayne adds an array of depth as a Programmer, and has over 25 years of experience in Information Technology (IT).
   Elizabeth Kensek
Project Manager
Elizabeth joined CASO in 2003 as a Processor and quickly moved up the ranks to become a Project Manager in the New York Division. Since 2010, Elizabeth’s strong work ethic and leadership has been key to CASO’s advancement and leadership in the document management industry. Elizabeth currently serves as a Manager of IT initiatives for many of our financial institutions, as well as serving as an Account Manager for several New York government agency scanning projects. Under Elizabeth’s direction, CASO has stayed ahead of the information technology’s ever-changing landscape, keeping our client’s needs at the forefront of our innovative solutions that are customer-driven and industry proven.
   Michael Kidder
Sr. Developer
Mike manages the Programming Team and keeps CASO’s solutions in-line with the newest technology. Mike moved from Boise, Idaho, to the CASO Texas office and brought his 15 years of experience in implementing document imaging solutions, business process improvements, web application developments, ERP and system integrations, electronic forms and workflow. He works closely with our technology and professional services teams to implement a wide variety of processes and projects.
   Jeffrey Kotch
Sr. Developer
Jeff’s main focus is custom workflow and client service solutions. He came to CASO with over 10 years of technology expertise, including creating software solutions, managing system networks, programming ECM solutions and developing sophisticated workflow solutions. In addition to his experience, Jeff has an extensive background in custom solutions for the financial sector.
  Aric Malsbury
Jr. Developer
Aric is a CASO IT Solution Engineer based in San Antonio. With his deep technical knowledge and mastery of white-glove service, Aric helps CASO customers navigate software, troubleshoot technical problems, and assist with account management. He is also an integral part of CASO’s IT Knowledge Base development team. Raised in an engineering family, Aric learned how to build computers and program code at an early age, and has been accumulating IT certifications ever since. In his spare time, Aric enjoys hiking and spending time with his family.
   Daniel Shor
Sr. Solutions Architect 
A highly-skilled programmer with 20 years of experience, Daniel Shor is an Account Manager in our New York office specializing in ApplicationXtender solutions for CASO clients worldwide. Daniel began his career in 1999 at a Document Management Company that was acquired by CASO, and quickly became a key member of our professional services team. He is counted on for creative solutions tailored to each client so they can easily scan, store, retrieve, archive and securely access their documents at the touch of a button. In his free time, Daniel can be found watching and coaching his kids in basketball and softball, following the Giants, Rangers, Mets and Knicks, and spending quality time with his family. He holds a Bachelor’s Degree in Computer Science from Yeshiva University.
   RW Smith
Developer
Whether it’s building solutions for large scale data capture deployments at powerhouse companies like Jet.com and Agera Energy or authoring crucial production software for our own operations, RW is a valued asset to the Caso team. Working with our Professional Services and Technology teams RW creates web applications, web forms, ERP software integration, and customizes data capture software. At the end of each day RW can be found working on his own pet programming projects, or riding bicycles with his wife in North Austin.
 Steve Young
Sr. Solutions Architect 
Steve Young is an accomplished infrastructure architect with over 20 years of software expertise, including 6 years as Director of Technical Services for ABBYY USA. He is counted on for his unmatched brilliance in product development and support for CASO Document Management (CDM) clients using ABBYY FlexiCapture and TeleForm products. Originally from Hopkinsville, KY, Steve earned his degree in Computer Applications & Networks from Coleman College in San Diego, CA. When he’s not at CDM, Steve can be found in the friendly skies, as he is an FAA Licensed UAS Pilot. He especially enjoys spending quality time with his wife and daughter.

 

Business Office
  Yeni Castro
Accountant
With over a decade of accounting and business operations mastery across a variety of industries, Yeni Castro provides essential support to CDM’s Business Office. As Accountant, Yeni helps manage accounts payable, accounts receivable, bank reconciliations, and more. She is counted on for her uncanny ability to resolve discrepancies and ensure seamless support as part of the CDM team. Born in Bogota, Colombia and raised in Long Island, Yeni holds a Masters in Accounting from Syracuse University and a Bachelors in Business Management from Hofstra. In her spare time, she enjoys watching the NY Yankees, attending hot yoga, volunteering, and spending quality time with her adorable 4-year old daughter.
  Ashley DeAbreu
Jr. Accountant
Ashley brings over 10 years of accounting expertise to CDM, including work across a variety of industries. As Jr. Accountant at the CDM New York Business Office, Ashley is responsible for bank reconciliations, invoicing, and accounts receivables. She is counted on for her uncanny forensic accounting abilities to keep accounts running smoothly. Originally from Philadelphia, Ashley holds a Bachelor of Business Administration in Accounting from Montclair State University. She is an avid cosplay fan who also enjoys hiking, reading, volunteering, and spending quality time with family and friends.
Nyoto Estrada
Human Resources Generalist
Nyoto is a natural fit as HR Generalist in the New York Business Office. Nyoto has spent her entire 10+ year career in Long Island, dedicated to the field of HR. She assists the CDM team with recruiting, payroll, employee relations and compensation, while inspiring those around her in the process. Nyoto holds an MPA in Human Resources from Long Island University and a Bachelor’s in Industrial Organizational Psychology from CUNY Brooklyn College. When she’s not at work, Nyoto enjoys traveling, antiquing, restoring furniture, and taking care of her beautiful baby boy.
Samantha Mateo
Accountant II
A bankable star in our New York office, Samantha Mateo brings her maintenance and accounting expertise to CASO Document Management, exceeding expectations since day one on the job. As Maintenance Lead, Samantha manages product orders and renewals, ensuring seamless client service. A self-proclaimed numbers person at heart, Samantha also runs the organization’s bank reconciliations, accounts payable and invoicing with masterful precision. Samantha holds a Bachelor’s in Accounting from City University of New York. When she’s not at the office, Samantha enjoys traveling, family time and taking care of her pets.
Candice Vance, VP
Business Operations Manager
Candice commands all operations for our CDM business office, including HR, Payroll, and Finances. A hands-on leader with over a decade of expertise in business office administration, data processing and production management, Candice is revered for her ability to wear many hats and provide seamless service. When she’s not at work, Candice enjoys traveling the world, savoring authentic foods, and spending time with family and friends.
IT Support
Mike Atkins
IT Solutions Engineer
A military-trained computer technician and creative engineer, Michael Atkins provides inspired document management software solutions for CDM clients nationwide. Based in our San Antonio office, Michael is responsible for building custom applications, performing installations, upgrades, training and troubleshooting – ensuring CDM clients enjoy a seamless transition to paper-free business management. A 6-year veteran of the US Air Force, Michael brings a rare mix of integrity, creativity, and discipline that positively impacts everything he does. In fact, he enjoys working with software in his spare time too. With a Bachelor’s Degree in Game Design from Full Sail University, Michael typically spends his off hours designing video games, coding and spending time with family and friends.
  Gabriela Barragan
IT Solutions Engineer
Texas-native Gabriela Barragan is an IT superhero at CDM. With expertise in cybersecurity, she plays an integral role in CDM employee on-boarding, software user access, and technical troubleshooting. Gabriela is known for her exceptional attention to detail that keeps our technology running smoothly and safely. Originally from Houston, TX, Gabriela holds a BBA in Cyber Security from University of Texas at San Antonio. In her spare time, she enjoys running, kickboxing, traveling, and spending quality time with family and friends.
Jeremy Berlanga
IT Solutions Engineer II
Jeremy is a CASO Document Management IT Solution Engineer based in San Antonio. With a Bachelor’s Degree in Game Art from Full Sail University in Florida and technical expertise honed in the US Navy, Jeremy provides five-star support for CASO clients nationwide. A disciplined coder with top-notch troubleshooting skills and a can-do attitude, Jeremy is essential to maintaining CASO’s high level of customer care. In addition, his tech savvy extends companywide to support account management, sales, and marketing. Jeremy enjoys his free time as well, as he loves to draw and spend time with family and friends.
Adam Fisk 
IT Solutions Engineer II
Adam Fisk is an inspired IT Solutions Engineer based in our New York office. A former onsite project manager with deep expertise in document management operations and financial services document digitization, Adam is counted on for his technical mastery and ingenious problem solving for CDM clients nationwide. Adam specializes in Kofax Capture, ApplicationXtender and ECM Workflow solutions, including initializing operations and onsite technical support, keeping CDM on the cutting edge of the document management industry.
  Roger Hurtado
Senior IT Solutions Engineer
Roger is a Solutions Engineer. Based in Austin, Roger specializes in support and maintenance for our KOFAX, ABBYY and ApplicationXtender help desk clients. With his expertise and background, Roger also helped develop the current security measures at CASO that has helped us remain a leader in document management security as well as offer our clients a safe and secure way to do business.
  Chad Nissen
Senior IT Solutions Engineer
Chad is a Solutions Engineer for CASO and is a very technically inclined professional dedicated to providing the best solution for the situation. He specializes in customer service, project management and delivery, system analysis and solutions engineering.
  Connor Skinner
IT Solutions Engineer II
Conner joined CASO in 2014 as a temporary processor in our NY office. He quickly applied himself to learning all he could about efficiently supporting our processing team, and in January 2016 he leveraged that knowledge and his love for technology to join our IT support team. Conner welcomes the opportunity to work on a diverse range of tasks at CASO and strives every day to continue increasing his knowledge base in order to identify new and exciting ways to ensure that our clients have a world-class experience! When he is not at work, Conner spends his time developing his acting craft and being a gamer extraordinaire.
Romel Sooklall
IT Solutions Engineer
Romel Sooklall is an essential IT Solutions Engineer at our CDM office in midtown Manhattan. He is counted on for his cognitive prowess in solving technical issues and implementing new technologies to ensure seamless day-to-day production on behalf of CDM clients nationwide. Originally from Guyana and raised in Queens, NY, Romel holds a Bachelor’s of Science in Applied Mathematics from New York City College of Technology (CUNY). In his spare time, he enjoys handball, stand-up comedy, skateboarding, and spending quality time with family and friends.
  Taylor Treece
IT Solutions Engineer II
Taylor Treece is a standout CASO Document Management (CDM) IT Solutions Engineer based in our San Antonio office. He is counted on for his technical mastery, agile troubleshooting, and exceptional customer care on behalf of CDM clients nationwide. A former rugby student-athlete for the University of Texas, with a Bachelor’s Degree in Anthropology and demonstrated leadership in Information Technology and Data Management, Taylor is an all-star member of the CDM team. True to form, he enjoys rugby, weightlifting, video gaming and cooking in his spare time.
  Desiree Unger
HelpDesk Supervisor
Desiree is an accomplished HelpDesk Supervisor in our New York City office. With expertise in both software development and client management. Desiree leads our Help Desk team in providing real-time technical support for CASO Document Management clients nationwide. The only female to graduate with a degree in Electrical Engineering from Western Washington University in 2012, Desiree is an inspiration to women in technology everywhere. She is an indispensable talent who exemplifies CASO’s commitment to excellence on a daily basis. Ever unique, Desiree enjoys playing the ukulele and competing in roller derby.
Document Care Management
Dylan Askinasi, AVP 
Document Care Center Manager – NY
Dylan, a native of Long Island, joined CASO in 2012 as a temporary processing team member that handled the document conversion of many of CASO’s government clients in New York. In 2014, Dylan was named a Project Manager and within a year he was officially hired on by CASO and headed up some of CASO’s largest conversion projects in the city. He has worked extensively with Paperflow software and Kodak scanners, and as of September 2015, will be moving to CASO’s North Carolina location where he will be managing a surveying site at the newly acquired Charlotte facility.
Paul Camacho 
Document Care Center Asst. Site Supervisor
Brooklyn native and tech phenom Paul Camacho helps ensure seamless processing as Team Lead at our CDM Document Care Center in New York. A standout administrator with uncanny troubleshooting skill, Paul is counted on to keep his processing team on task while supporting operations at CDM satellite offices throughout the New York metropolitan area. A graduate of renowned Regis High School, Paul earned his Bachelor’s degree in History from NYU before taking the tech world by storm. True to form, Paul is an expert gamer who also enjoys reading, jogging, and spending quality time with his adorable cat Katie.
Samuel Davila
Document Care Center Asst. Site Supervisor
San Antonio native Samuel Davila brings 8 years of technology and customer service expertise to CDM’s San Antonio Document Care Center, including a turn as customer service lead at a major financial institution. As Document Care Specialist, Samuel provides essential support in data group management, daily reporting, and data processing to help CDM clients manage their documents with world-class integrity. Samuel holds a Bachelor’s of Business Administration in Computer Information Systems from Texas A&M University, earning Phi Theta Kappa Honors along the way with a perfect 4.0 grade point average. When he’s not blazing his career path, Samuel enjoys fishing, retro TV shows, trying new foods, and spending quality time with his dog Fiora.
Maria DeHoyos
Document Care Center Team Lead
Maria brings a rich background in document care to CASO Document Management, with over a decade of experience in scanning, indexing and document operations. Since 2005, Maria has been an integral part of our San Antonio production team. Maria brings an exceptional work ethic and provides the organization with remarkable success. Maria is an expert Document Care Specialist and helps process millions of pages a month. When she is not at the office caring for documents, you can find her caring for her family, watching movies, attending her son’s sports games and traveling.
Cody Edwards
Document Care Center Team Lead
Cody Edwards is a seasoned processor revered for his meticulous work ethic and deep project knowledge. As Team Lead at our CDM Document Care Center in New York, Cody is a liaison between CDM management and the processing team, tasked with expediting projects with essential hands-on support to ensure seamless client service. Originally from Eastland, Texas, Cody graduated Summa Cum Laude at Austin College, where he earned his Bachelor’s degree in Theater. He is also fluent in Japanese. In his spare time, Cody enjoys improvisational theater and has even performed off-broadway.
Franklyn Garcia
Document Care Center Supervisor
Born and raised in New York City, Franklyn Garcia is an onsite data processing powerhouse specializing in indexing and verifying time-sensitive documents as part of CDM’s New York Document Care Center. An experienced and resourceful technician, Franklyn is highly regarded for his ability to keep CASO projects moving no matter the challenge. Franklyn earned his Master’s Degree in Applied Health Informatics and Bachelor’s in Health Sciences Informatics and Data Analytics, both from Stony Brook University. When he’s not at the office, Franklyn enjoys playing basketball, snowboarding and spending time with family and friends.
Octavia McKnight
Document Care Center Supervisor 
Octavia is a site manager at one of CASO’s healthcare client processing centers in New York. She has served in all facets of the scanning process and at the end of 2014 CASO leveraged her years of experience and service by naming her Project Manager for one of CASO’s permanent medical scanning sites in the Big Apple. This year and beyond, Octavia’s experience and hard work will help CASO continue to strengthen its current client relationships within the New York area, as well as become instrumental in helping CASO stay ahead of the competition by offering quick, efficient and cost effective paper-less solutions for current and future clients.
Olivia Olivarez
Document Care Center Team Lead 
Olivia Olivarez brings over a decade of project management expertise to our CDM Document Care Center in San Antonio. She is counted on for her proven leadership in managing teams and processes, including standard and client-specific procedures for CDM clients nationwide. Originally from Fort Wayne, IN, Olivia spent 6 years in the NAVY as a non-commissioned officer and electronics technician. She holds a BBA in Finance from University of Texas at San Antonio. In her spare time, she enjoys nature trails, volunteering, and spending quality time with family and friends.
Vanessa Rodriguez
Document Care Center Team Lead
Texas native Vanessa Rodriguez brings several years of accounting and office administration expertise, and a world of inspiration, to our San Antonio Document Care Center. As Team Lead, Vanessa manages employee time records, employee training, procedures and guidelines, while assisting with IT coordination to ensure the CASO Document Management (CDM) Team is set up for seamless service to our clients. Her passion for the industry and contagious enthusiasm keeps the CDM team energized on a daily basis. Vanessa studied Psychology and Accounting at San Antonio College and holds a BA in Anthropology and Geospatial Technology from Southern New Hampshire University. True to form, Vanessa is active outside the office as well, enjoying Zumba, learning Swedish and caring for of her chihuahuas Rocky and Roo.
Sean Tamaro, VP,
Document Care Center Manager – NY
Sean has 20 years of experience in the industry, including serving as a Processor and Project Manager at CASO before assuming the role of Vice President of Operations. Sean also serves as the primary Account Manager for many of CASO’s NY Government clients, as well as heading up all of New York’s production projects. In addition to making our customer’s satisfaction our No. 1 priority, Sean has been the driving force in improving CASO’s processes that directly affect the customer, including increased efficiency, quick turnarounds and providing seamless transition into a paper-less way of doing business.
Brandon Taylor
Document Care Center Asst. Site Supervisor
The data is in on Brandon Taylor. This star processor maintains a perfect record in data conversion, transferring client documents with unmatched accuracy according to CASO’s strict document care standards. With expertise in analytical thinking and tactical execution, Brandon is a natural fit for CASO’s Document Care team.
Jenna Wilson
Document Care Center Asst. Site Supervisor
Candice Vance, VP
Document Care Center Manager – San Antonio / Facilities
Candice is the primary authority for our San Antonio Operations and all CDM Document Care Center facilities. Revered for her hands-on management style and ability to wear many hats, Candice ensures that our facilities and internal processes are optimized for seamless client service. She leads a staff of over 20 employees in our San Antonio Document Care Center. When she’s not at work, Candice enjoys traveling the world, savoring authentic foods, and spending time with family and friends.
Document Care Specialists

Nicole Andrade
Document Care Specialist
Nicole is a digital dynamo in our San Antonio office. Fast, accurate and thorough, she is counted on to verify and transcribe client data into electronic format for use in CASO custom document management systems. Nicole brings valuable experience to CASO, including proficiency in computers, grammar, and office administration, making her a key member of the Document Care Center team. When she’s not at the office, Nicole enjoys spending time with family and watching the San Antonio Spurs.
  Rachel Antoine
Document Care Specialist
Rachel is processing perfection at CASO’s Document Care Center in New York. From data verification to digital data management, Rachel is counted on for uncanny speed and accuracy every step of the way.
Chad Conley
Sr. Document Care Specialist
Pittsburgh native Chad Conley is a star scanner at our Pittsburgh Document Care Center. With over a decade of document management experience and a degree from ITT Technical Institute in Pittsburgh, Chad is counted on for his exceptional technical knowledge and spot-on scanning accuracy. He is our lead specialist on all scanning projects in the Pittsburgh office on behalf of CASO Document Management (CDM) clients nationwide. When he’s not at work, Chad enjoys watching movies, playing video games with his son, and spending time with his three cats, Fuzzy, Tiger and Snuggles.
Keniel Evangelisa
Document Care Specialist
Keniel is a processing ninja specializing in large format scanning at CASO’s New York office. From architectural drawings and blueprints to maps and banners, Keniel ensures our client designs get converted to digital with stunning accuracy. Known for quick hands and strong judgment, Keniel maintains the integrity of our largest documents in a big way.
Connor Eyzaguirre
Document Care Specialist
Connor is an indispensable processor at our San Antonio Document Care Center. Known for astonishing speed and accuracy, Connor ensures all documents are professionally batched and prepped for scanning on behalf of CDM clients nationwide. He is particularly adept at working with expedited schedules. Originally from Maryland, Connor holds a Bachelor’s in English from Texas State University. He is a prolific writer and movie buff who also enjoys traveling in his spare time.
Jennifer Janes
Document Care Specialist
With over a decade of high-volume and large-format document scanning expertise, Jennifer Janes is an essential scanner operator at our CDM Document Care Center in San Antonio. She is counted on for her scanning and verification mastery, ensuring the integrity of sensitive documents on behalf of CDM clients nationwide. Originally from Seguin, TX, Jennifer has traveled the world as part of an Air Force family. She holds a Bachelor’s in Criminal Justice from Sam Houston State University, where she earned a perfect 4.0 GPA. In her spare time, Jennifer enjoys drawing, painting, volunteering, and spending quality time with her family and pet kitty Skylar.
Leon Jones
Document Care Specialist
Leon specializes in batch processing and scanning at CASO’s New York office. With expertise in document handling and cutting-edge optical scanning equipment, Leon manages thousands of documents daily with stunning consistency. Regarded for his unwavering focus and keen attention to detail, Leon is an integral part of CASO’s Document Care Center team.
Roquel Libert
Document Care Specialist
Roquel is a large format phenom specializing in oversized document scanning at CASO’s New York office. Roque is counted on for high-speed accuracy and uniformity on our client’s largest projects, delivering big on a daily basis.
Peter Lockwood
Document Care Specialist
Skilled in all facets of data processing, Peter is an essential Document Care Center team member. In addition to batching and prepping perfection, Peter practically wrote the book on our book scanning service, helping CASO digitize a majority of rare books and texts for clients worldwide.
Thea McMillian
Document Care Specialist II
Lead processor Thea McMillan sets the standard for document care at our New York Center. A mentor to fellow colleagues, Thea combines digital expertise with precision handling to process thousands of essential documents on behalf of CASO clients each day, energizing the entire Document Care Center team in the process.
Roke Mendiola
Document Care Specialist
Roke brings record-setting speed and accuracy to our CDM Document Care Center in San Antonio. He specializes in indexing Service Level Agreements (SLAs), invoice tables, and backfiles. Roke is counted on for his ability to master new technologies with ease and provide next-level results on behalf of CDM clients nationwide. Originally from Guam and raised in San Antonio, Roke will graduate this year from University of Texas at San Antonio with a Bachelor of Science in Computer Science. In his spare time, Roke is a competitive gamer who also enjoys working out, skateboarding, and spending quality time with family and friends.
Crystal Negron
Sr. Document Care Specialist
Star processor Crystal Negron plays several roles at CASO’s Document Care Center in New York. From batching to prepping to indexing to scanning, Crystal specializes in them all. She is counted on for her digital know-how and precision care, to help CASO clients worldwide Go Paperless with confidence.
Vernon Phillips
Document Care Specialist
Vernon is responsible for preparing, scanning and quality checking client documents being converted to electronic format. A talented troubleshooter, Vernon is highly regarded for his scanning mastery and problem solving skills, ensuring every image is transferred and indexed with integrity.
Nick Tanner
Sr. Document Care Specialist
It’s all in the details for master processor Nick Tanner. A team veteran, Nick takes the lead on batching, prepping, scanning and quality control at CASO’s Document Care Center in New York. With deep knowledge of digital data conversion, Nick is counted on for high-level support on client projects worldwide.
Jon Tew
Sr. Document Care Specialist
Expert processor Jon Tew brings new meaning to the term character recognition. Jon’s impeccable work ethic and high level of integrity make him an indispensable partner for CASO clients around the globe. From standard key entry to complex content deciphering, Jon ensures client data is processed accurately and completely on a daily basis.
Jessica Vela
Document Care Specialist
Jessica began her career with CASO as a member of the Production team in the San Antonio office. Over the course of ten years, she started as a Batcher/Prepper before quickly taking on the responsibilities of a Document Care Specialist, as well as assisting the Business Office and People Operations departments. In September 2015, Jessica became a full-time member of the Business Department where she focuses on A/R, Collections, Payroll, Onboarding New Hires, Billing, and other processes that keep CASO running smoothly. Her weekends are filled with quality time that she shares with her husband and their two daughters.
Danny Vicencio
Document Care Specialist
Digital pro Danny Vicencio is an accomplished data entry specialist at CASO’s Document Care Center in San Antonio. Known for remarkable speed and accuracy, Danny helps transform text into digital format on behalf of CASO Document Management (CDM) clients nationwide, giving them the power of paperless efficiency. In his spare time, Danny enjoys spending quality time with family and friends.
William Warren
Facilities Associate
William is a warehouse wizard with more than 8 years of document and equipment management expertise. As Facilities Associate, he serves as liaison between CDM clients and the San Antonio Document Care Center team – ensuring that all documents are securely handled from pickup to production. He also provides hands-on processing support. Originally from Louisiana, William holds a Bachelor’s Degree in General Studies from Louisiana State University at Alexandria. He currently resides in New Braunfels, TX and enjoys cooking, online gaming, and listening to New Orleans jazz music in his spare time.
Meaza Wovesa
Document Care Specialist
A key operator in every sense of the term, Meaza Wovesa is at the center of CASO’s data processing operation in New York. With proven mastery of data entry protocol, Meaza is counted on for high speed accuracy and attention to detail that keeps all client data impeccably intact.
  Samuel Yanga
Document Care Specialist
Multi-talented Samuel Yanga is a staple of the CASO Document Care Center. From batching to prepping to scanning and indexing, Samuel is counted on to contribute to every step in the document care workflow. He is especially adept at eye-to-hand coordination, earning him a reputation as a data athlete with a penchant for perfection.

 

CASO General Scanning Services

“The CASO/Fedcap team has been exceptional. They completed the work faster and cheaper than we could have, and have always accommodated our needs. It is a pleasure working with them.”

Richard Ajimati - SUNY Downstate Medical Center

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Data Sheet: Document ScanningDownload
Data Sheet: On-Site ScanningDownload
Case Study: SUNY Downstate Medical CenterDownload

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